• Proven experience as Telesales representative or other sales/customer service role.
• Good knowledge of relevant industry of Low Current Systems (CCTV, ACS, PA, Telephone System, Networking, Home Cinemas,…).
• Arabic as a native tongue and Preferably English as a second language (Speaking, Writing, Reading).
• Excellent communication and interpersonal skills.
• BSc/BA is a plus.
• Hand on experience with sales tools such as CRM software.
• Contact potential or existing customers to inform them about a products or services.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Direct prospects to the field sales team when needed.
• Enter and update customer information in the database.
• Keep records of calls and sales and note useful information.
• Offer solutions based on clients’ needs and capabilities.